Our Partner
Founded in 2000, Wavenet is one of the UK’s leading managed service providers, specialising in transforming customer experience through intelligent contact centre solutions. The business supports over 22,000 organisations across the public and private sectors, including the DVLA, the FA, NHS 111, and CRiS.
Founded in 2000, Wavenet is one of the UK’s leading managed service providers, specialising in transforming customer experience through intelligent contact centre solutions. The business supports over 22,000 organisations across the public and private sectors, including the DVLA, the FA, NHS 111, and CRiS.
With more than 1,700 employees across 30+ UK locations, Wavenet brings national scale alongside technical and operational expertise in contact centre environments.
Wavenet works with a range of established technology providers to support organisations in developing and evolving their customer engagement capabilities.
Wavenet’s partnership with the Contact Centre Directors' Guild (CCDG) reflects a shared commitment to raising standards across the contact centre industry. By supporting the CCDG and its network of contact centre leaders, alongside collaboration on events and industry discussions, Wavenet contributes insight, experience, and thought leadership to help champion best practice and shape the future of customer engagement.
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